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. 2016 Nov 11;3(2):e28. doi: 10.2196/humanfactors.6653

Table 1.

Techniques used for data collection.

Participants Techniques Procedure run by a session facilitator
Information acquirers

Male group (Participants were not married nor had a child who could interpret for them) Group interview:
Semistructured questions with assistance from SASLIc
Step 1a: The research facilitator asked open-ended questions to explore the current health information sources that are available to Deaf participants. Then she wrote down each source that was mentioned on a sticky note.
Step 2a: The research facilitator asked the Deaf participants to share their experiences and techniques used during receiving or acquiring health information from the abovementioned sources.
Step 3a: (Only with the Deaf families groups) The research facilitator asked the participants to explain if their hearing CODAs are considered as their health information source and if they have any informational influence on them as parents.
Step 4a: The research facilitator showed the evaluation map and gave the written sticky notes to the participants. Then she asked the participants to discuss within the group the accessibility of each mentioned information source with reference to their access to this source, the techniques used for information delivery, and the comprehensibility of the retrieved information. The sticky notes are then placed in the areas of degrees of accessibility they agree on, and they reflect on their reasons. At this step, we derived “the list of the current health information sources” that Deaf people can access.
Step 5a: The research facilitator asked the participants to discuss within the group the information sources they wish to have available to them. Then they wrote down each source they wish to have available on a sticky note. This resulted in “the wished-for sources.”
Step 6a: The research facilitator asked the participants to discuss and adjust the positions of all sticky notes (with the current health information sources and the wished-for health information sources) on the evaluation map of accessibility. Then she asked them to reflect on the reasons for these decisions. From this step, we derived “the extended list with the wished-for sources” added.
Sensitizing tools:
- Sticky notes with Deaf participants’ mentioned health information sources
- Evaluation map of the accessibility of the mentioned information sources (5 areas on the map indicate the degrees of accessibility, from the highest to the lowest)
Female group (Participants were not married nor had a child who could interpret for them)
Deaf families consisted of Deaf parents and hearing children (the so-called CODAa)
Health professionals

Health policy makers Group interview:
Semistructured questions with assistance from SASLI
Step 1b: The research facilitator asked open-ended questions to understand the responsibilities in terms of health information distribution to all the patients.
Step 2b: The research facilitator asked the participants to share their experiences and the techniques used in delivering health information to Deaf patients.
Deaf health workers
Hearing health professionals at the PHCb facility Group interview or individual interview: Semistructured questions

aCODA: child of Deaf adult.

bPHC: primary health care.

cSASLI: South African Sign Language interpreter