Perceived Product Disadvantages |
Surveillance |
Users fear that a third person can access data and use it to his/her benefit |
“Third persons can control what you do”; “Who has access to my health data? I do not want the cashier in the supermarket to tell me to put back the bacon” |
24 |
Disempowerment |
Users feel dependent on technology and fear losing autonomy and control of their activities |
“Contributes to patient immaturity”; “You lose the ability to evaluate yourself what is good for you”; “Decreases your autonomy thorough shopping lists and permanent updates for your doctor”; “You only see groceries from the participating supermarkets; the product indirectly directs your consumption behavior” |
73 |
Usability |
Users think that the product is difficult to handle and use |
“It is difficult to pick it up and take it with you”; “The many elements of the product—external chest strap, blood pressure wristband—will make it difficult to handle it correctly” |
34 |
Negative emotions |
Users fear that negative emotions will arise every time you use the product |
“Using the product intensifies the feeling of being ill”; “bad conscience”; “you no longer dare eat sweets because you want to avoid ‘living in sin’” |
33 |
Danger for unstable persons |
Users feel that the product might endanger mentally impaired persons |
“The product is not useful for hypochondriacs or people with anxiety disorders” |
2 |
No substitute |
Users do not perceive the product as a useful substitute for consulting a doctor |
“You still need to visit a doctor” |
15 |
Time |
Users expect the product to lead to users and/or doctors expending much time |
“Medico needs time slots during his working hours for data analysis”; “very time‐consuming” |
8 |
Cost |
Users fear the financial burden of buying and using the product |
“In the beginning, this product will certainly be very expensive and only top athletes will be able to afford it” |
8 |
Sum of enumerated product disadvantages |
197 |
Perceived product advantages |
Transparency |
Users’ habits and health condition will be transparent |
“Makes nutrition intake transparent, including food calories, fat in food, etc.”; “You have a better overview and knowledge of the personal data that is relevant when exercising.” |
104 |
Reaction |
Users expect to be able to react fast to the medical data |
“Allows you to react fast in case of illness” |
17 |
Health awareness |
Users expect the product to increase their motivation to remain healthy and their health awareness |
“I am certain that it improves health awareness”; “It encourages healthy eating”; “It helps you understand the consequences of your eating habits” |
40 |
Risk awareness |
Users expect the product to increase their risk awareness |
“Helps detect health risks” |
14 |
Health status |
Users expect the product to improve their health status |
“The product improves your attitude to life, because it helps you feel good and increases your performance” |
14 |
Usability |
Users believe the product is easy to use |
“Handling seems to be pretty straightforward” |
18 |
Achievement of personal targets |
Users believe that the product helps achieve personal dietary targets |
“It will help reduce weight”; “Makes you more disciplined regarding losing weight and helps to do so in a healthy way” |
25 |
Multifunctionality |
Users like the product's multifunctionality |
“It combines different approaches for living healthily”; “All in one—many different features in one product” |
6 |
Information |
Users appreciate receiving useful information regarding how to change behavior (e.g., recipes for a healthy diet) |
“The product delivers shopping tips and recipes”; “The shopping button ‘on sale’ is very useful” |
15 |
Comfort |
Users enjoy the comfort of monitoring their health status at home and fewer doctor consultations |
“You can check your health comfortably from home, no need to make an appointment with the doctor” |
20 |
Help in daily life |
Users see the benefit of assistance in their daily life |
“Precise information on health nutrition and exercise”; “Good support in everyday life” |
6 |
Independence |
Users feel that the product increases their ability to live an individual and independent life |
“Makes you self‐reliant, independent of a doctor—your health is in your hands” |
1 |
Sum of enumerated product advantages |
280 |