Table 3.
Percentage of agree, disagree and neutral responses.
| Items | % Agree (agree–strongly agree) | % Neutral | % Disagree (disagree–strongly disagree) |
|---|---|---|---|
| Nurse views and suggestions are well received in this clinical area | 64.9 | 19.5 | 13.9 |
| In this clinical area, it is difficult to speak up if I perceive a problem with patient care (reversed scores presented ¼ ‘higher is better’) | 45.7 | 19.5 | 32.7 |
| Disagreements in this clinical area are appropriately resolved (i.e. not who is right but what is best for the patient) | 65.5 | 20.9 | 10.3 |
| I have the support I need from other personnel to care for patients | 59.6 | 27.7 | 10.9 |
| It is easy for personnel in this clinical area to ask questions when there is something that they do not understand | 69.9 | 19.2 | 7.7 |
| The physicians and nurses here work together as a well-coordinated team | 66.4 | 21.8 | 9.1 |
| I would feel safe being treated here as a patient | 58.4 | 24.5 | 14.5 |
| Medical errors are handled appropriately in this clinical area | 56.0 | 24.8 | 15.3 |
| I know the proper channels to direct questions regarding patient safety in this clinical area | 62.5 | 23.3 | 10.9 |
| I receive appropriate feedback about my performance | 58.7 | 26.0 | 13.0 |
| In this clinical area, it is difficult to discuss errors (reversed scores presented ¼ ‘higher is better’) | 34.5 | 22.4 | 40.7 |
| I am encouraged by my colleagues to report any patient safety concerns I may have | 58.7 | 25.1 | 13.6 |
| The culture in this clinical area makes it easy to learn from the errors of others | 56.6 | 25.7 | 14.5 |
| I like my job | 77.0 | 11.8 | 9.1 |
| Working in this hospital is like being part of a large family | 68.7 | 20.4 | 8.8 |
| This hospital is a good place to work | 57.2 | 21.8 | 19.2 |
| I am proud to work at this hospital | 61.4 | 20.9 | 13.9 |
| Morale in this clinical area is high | 51.3 | 22.7 | 23.3 |
| Fatigue impairs my performance during emergency situations (e.g. emergency resuscitation, haemorrhaging) | 56.6 | 17.7 | 23.3 |
| When my workload becomes excessive, my performance is impaired | 68.4 | 15.6 | 13.0 |
| I am less effective at work when fatigued | 50.1 | 22.1 | 25.4 |
| I am more likely to make errors in tense or hostile situations | 54.9 | 18.6 | 23.0 |
| Management supports my daily efforts | 50.4 | 21.2 | 25.4 |
| Management does not knowingly compromise the safety of patients | 65.5 | 22.4 | 10.0 |
| Management is doing a good job | 67.8 | 21.2 | 8.8 |
| Problem personnel are dealt with constructively | 57.8 | 18.0 | 22.7 |
| I get adequate, timely info about events that might affect my work, from my management | 55.2 | 23.3 | 18.9 |
| The levels of staffing in this clinical area are sufficient to handle the number of patients | 29.2 | 15.9 | 53.4 |
| This hospital does a good job of training new personnel | 32.5 | 24.8 | 30.7 |
| All the necessary information for diagnostic and therapeutic decisions is routinely available to me | 46.3 | 25.7 | 25.7 |
| Trainees in my discipline are adequately supervised | 47.8 | 25.4 | 25.1 |
| Communication breakdowns that lead to delays in delivery of care are common | 16.5 | 23.6 | 58.1 |