Table 2.

Summarized information concerning the results obtained for client perceptions.

Service dimensions	OG	GG	p
Total	150.00 (142.00; 154.00)	146.00 (137.75; 154.00)	0.206
Tangibles	6.75 (6.25; 7.00)	6.75 (6.25; 7.00)	0.962
Reliability	6.80 (6.20; 7.00)	6.60 (6.20; 7.00)	0.743
Responsiveness	7.00 (6.25; 7.00)	6.63 (6.00; 6.75)	0.042
Assurance	7.00 (6.50; 7.00)	6.75 (6.25; 6.75)	0.005
Empathy	6.80 (6.40; 7.00)	6.80 (6.40; 7.00)	0.531

Results presented as median, 25% percentile and 75% percentile. OG=Oncologic group, GG=General group