Table 2.

Coding scheme overview

I. GENERAL PROJECT BACKGROUND/PARTICIPANTS	VI. TELCONSULTATION SESSIONS
A. HSC Specialty	A. TC Session Scheduling
B. Physical/Plant Description of Remote Site	TC Frequency
Remote Site Resource Issues	TC Session Length
	B. TC Session Description
II. HEALTH CARE DELIVERY PROBLEM	TC Session Process
A. Health Care Complexity
Diagnosis	VII. PROJECT IMPACT
Treatment	A. TC Outcomes -- Examples
Disease Quirks	TC Outcomes (Before/After)
	TC Outcomes -- Failures
III. PROJECT INITIATION (when/why started)	TC Outcomes -- Readmittance
A. Date Project Started	B. Access to Care -- Overall
B. Project Startup	Access to Care -- Project Volume
Initial Activities	Access to Care -- TC Efficiency
Barriers to Startup	C. Cost of Care -- Overall
C. Need for Project	Cost of Care -- Project Financing
	Cost of Care -- Reimbursement
IV. INFORMATION TECHNOLOGY (IT) CONFIGURATION	D. Quality of Care -- Overall
A, IT Equipment	Quality of Care -- Reputation
IT Location	Quality of Care -- Referral Patterns
IT Description	Quality of Care -- Local Expertise
B. User Perceptions
IT Training	VIII. PROJECT FUTURE
IT Ease-Of-Use	A. Future -- Issues to Be Resolved
IT Reliability/Problems
IT Sufficiency	IX. DOMINANT LOGIC (2nd data collection period only)
Local IT Support Availability/Expertise	A. Intended Versus Actual Behavior
	B. Participant Roles and How They Changed
V. TELCONSULTATION (TC) PROJECT BACKGROUND	C. Impact of Teleconsultation Projects Where
A. TC Project Purpose	Actual Behavior Was Similar to Intended Behavior
B. Patient Demographics	Actual Behavior Was Emergent Behavior of Learning
C. TC Participants	Types of Learning
TC Participants -- HSC
TC Participants -- Remote Site
Remote Site Participant Expertise
Remote Site Training