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. 2016 Nov 24;50:80. doi: 10.1590/S1518-8787.2016050006602

Table 2. Primary Health Care as first contact of preference according to users and families registered with Family Health Teams (EqSF). Feira de Santana, Santo Antônio de Jesus e Vitória da Conquista, BA, Northeastern Brazil, 2013.

Indicator Feira de Santana Santo Antônio de Jesus Vitória da Conquista



% % %
Users aware of ESF (spontaneous + prompted) 97 (n = 588) 96 (n = 430) 73 (n = 572)
Users aware of ESF facility location 99 (n = 572) 96 (n = 412) 95 (n = 420)
Easy access to USF facility 97 (n = 565) 95 (n = 396) 97 (n = 399)
Users who reported accessing ESF facility on foot 95 (n = 565) 93 (n = 396) 87 (n = 399)
Users who are aware of CHW 98 (n = 572) 96 (n = 412) 96 (n = 420)
Users who have been visited by CHW 98 (n = 560) 92 (n = 395) 95 (n = 404)
Users visited by CHW at least once a month 68 (n = 546) 63 (n = 363) 68 (n = 386)
Families with private health insurance 22 (n = 588) 16 (n = 430) 19 (n = 572)
Family members covered by private health insurance n = 129 n = 69 n = 106
One family member 46 43 44
Two family members 18 25 21
Three or more family members 17 32 35
Assessment of users regarding scheduling medical appointments* n = 443 n = 308 n = 306
Very good/Good 68 58 54
Very poor/Poor 29 35 42
Assessment of users regarding obtaining medical appointments without previous scheduling – spontaneous demand* n = 443 n = 308 n = 306
Very good/Good 42 39 29
Very poor/Poor 42 50 52
Health service sought for illnesses on weekdays n = 588 n = 430 n = 572
Family Health Unit 43 49 39
Polyclinic 36 0 0
Public hospital outpatient/Emergency service 6 33 37
Clinic/Private hospital or emergency service 5 6 8
Private consultation 2 5 5
Other 8 7 11
Health service sought for illnesses on weekends/holidays/nighttime n = 588 n = 430 n = 572
Family Health Unit 0.3 0 4
Polyclinic 71 0 0
Public hospital outpatient/Emergency service 13 83 68
Clinic/Private hospital or emergency service 6 6 10
Private consultation 1.7 4 4
Other 8 7 14

ESF: Family Health Strategy; USF: Family Health Unit; CHW: Community Health Worker

n = total number of respondents

* Users who reported having received care at a Family Health Unit in the previous 12 months.