Table 3.

Free-Text Answers: New Education Initiatives

Themes and Concepts for Teaching Initiatives	Example
Development of education materials	Information sheets in multiple languages Standardized calendar
Interactive approach to education	Formal, scripted discussion templates with read-back of understanding from patient Teaching on non-chemotherapy days Scheduled teaching time during each week 1 visit Videos Online education portal, parent self-assessments, visualizations
Prescriptions and labeling	Multi-lingual prescription labels and administration instructions Pill boxes
Teaching by RNs	Allotting time for RNs to provide teaching in order to establish a basis for teaching and re-teaching every few months Set time for RN teaching at each clinic visit prior to checkout in order to review plan and re-enforce discussion
Approach to assessing patient understanding: How and when?	One-on-one teaching weekly during the first three cycles of oral chemotherapy Survey or assessment of adherence barriers every 3 to 6 months Medication logs/diary
Teaching the teachers	Formal training for new trainees and fellows regarding patient-education