Table 3.

Workshop 2: eliciting and responding to patients’ emotional cues

Workshop 2	SA	A	N	D	SD	Percentage of A or SA
	n	n	n	n	n
The workshop: provided practical, relevant information	40	19				100
The workshop: increased confidence in my communication skills	34	24	1			98
The workshop: provided relevant case scenarios	42	16			1	98
The workshop: will be of benefit to my job	46	12	1			98
The workshop: increased my knowledge about communication with patients	43	16				100
The role plays: were believable	45	14				100
The role plays: the actors gave constructive feedback	47	12				100
The role plays: were safe and non‐threatening	39	15	5			92
The role plays: I had opportunities to practice new lines and phrases	32	23	4			93
The role plays: I developed skills during the role plays that I will be able to use in my work	38	19	2			97
The role plays: giving and receiving feedback was an effective learning experience for me	42	17				100

SA, strongly agree; A, agree; N, neither agree or disagree; D, disagree; SD, strongly disagree.