Table 3.
Sample quotes | ||
---|---|---|
Positive | Less positive | |
Screening instrument preferences | ||
Traumatic History Screen (THS) | “Very useful. Can move quickly through it.”a | “Questions should not be asked by a person not trained in behavioral health.”c |
Primary Care PTSD Screen (PC-PTSD) | “It gives you the words to help you explain how you’re feeling.”c | “Sometimes people don’t realize they’re having symptoms.”b |
New York PTSD Risk Score (NYPRS) | “These questions are a little more descriptive, a little more wordy, but I think a little more sensitive than the other examples.”a | “Too many words – sometimes I don’t read that well.”c |
Screening scenario preferences | ||
Self-administered screening completed in waiting room | “It seems like probably the most expedited way to get it done. It’s gonna be easier for the staff, but if the patient is filling it out … it might not be as effective as if the nurse or a provider’s asking the questions.”b | “Doesn’t allow patient to ask questions, though since they’re alone in waiting room.”b |
Nurse administered screening completed in exam room | “I like this better because I have a reading problem and have to ask the nurses to read it to me anyway.” c | “The issue I think about is, often we have the least skilled people doing the screening. We have a front end staff (CMAs, Nurses) that has a list of questions that they ask. And periodically, I’ve walked by and I’ve just listened to people ask the questions. And, I’m thinking, I would never say yes to that in this context. Without a relationship with the person.”a |
Provider administered screening in exam room | “Well, there are plusses and minuses with this. The plusses are that it would help establish the relationship between the provider and the customer owner. The downside is that the providers are also are already extremely busy.”b | “Good - except when your doctor quits. It might be hard for provider to take the time.” c |
Provider
Leader
Patient