Table 2.

Moderating effects of emotional support and emotion-focused coping.

Emotional Support as Moderator between Emotional Labour and Emotional Exhaustion
Predictor	Step 1	Step 2	Step 3
Job experience	0.02 **	0.01	0.01
Emotional labour		0.20 **	0.32 **
Emotion-focused coping		−0.23 ***	−0.21 **
Interaction (a × b)			0.22 **
Total R2	0.03 **	23 ***	0.03 **
Emotion-Focused Coping as Moderator between Emotional Labour and Emotional Exhaustion
Predictor	Step 1	Step 2	Step 3
Job experience	0.02 **	0.01 *	0.01 *
Emotional labour		0.43 ***	0.16 **
Emotional support		−0.35 ***	−0.63 ***
Interaction (a × b)			0.18 **
Total R2	0.03 ***	0.54 ***	0.02 **

Note: * p < 0.05; ** p < 0.01; *** p < 0.001; Standardised coefficients are reported.