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. 2016 Nov 30;4(4):89. doi: 10.3390/healthcare4040089

Table 2.

Moderating effects of emotional support and emotion-focused coping.

Emotional Support as Moderator between Emotional Labour and Emotional Exhaustion
Predictor Step 1 Step 2 Step 3
Job experience 0.02 ** 0.01 0.01
Emotional labour 0.20 ** 0.32 **
Emotion-focused coping −0.23 *** −0.21 **
Interaction (a × b) 0.22 **
Total R2 0.03 ** 23 *** 0.03 **
Emotion-Focused Coping as Moderator between Emotional Labour and Emotional Exhaustion
Predictor Step 1 Step 2 Step 3
Job experience 0.02 ** 0.01 * 0.01 *
Emotional labour 0.43 *** 0.16 **
Emotional support −0.35 *** −0.63 ***
Interaction (a × b) 0.18 **
Total R2 0.03 *** 0.54 *** 0.02 **

Note: * p < 0.05; ** p < 0.01; *** p < 0.001; Standardised coefficients are reported.