Table 3.

Practitioner attributes, their transmission and effect

Practitioner attributes	Manner conveyed	Impact on participants
Approachability	Friendly bearing; ’Light touch’; Sharing relevant personal information	Put at ease; Feel a rapport; Willingness to engage with practitioner;
Empathy	Tune in to patient's feelings; Non‐judgemental; Praise patient progress	Improved self‐image; Raised morale; Inclined to continue with treatment;
Support	Caring attitude; Flexibility; Proactivity	Greater confidence; Cope better with pressure; Motivated to risk change
Active listening	Attentiveness; Thoughtfulness; Detailed focus	Able to express feelings; Increased clarity of thought; More positive outlook
Enhance patient decision making	Provide clear explanation; Collaborate on problem‐solving; Advise on incremental goals; Provide reassurance	Clearer understanding of treatment aims; Increased awareness of strategy options; Able to plan and pursue manageable changes
Encourage patient self‐kindness	Promote patient self‐care; Aid relinquishment of worthlessness and guilt; Sanction patient self‐determination and self‐kindness	Stronger sense of self‐worth; Attend more readily to own health needs; Safeguard sense of personal control