Table 2.

The continuum of behavioural responses to disruptive behaviour

	Category	Subcategory	Definition
Strength of opposition to disruptive behaviour	Aggressive opposition	Coercing	Clinician uses threats, physical violence
		Competing	Clinician uses aggressive verbal confrontation
	Assertive opposition	Collaborating	Clinician works with the instigator to find solutions that benefit all
		Compromising	Clinician bargains with the instigator in order to find solutions that are at least marginally acceptable to all
	Passive opposition	Ingratiating	Clinician attempts to gain favour with the offender or makes them feel guilty
		Manipulative	Clinician manipulates the offending party into stopping
	Inaction	Avoiding	Clinician ignores or downplays situation, or avoids interacting with others
	Reluctant support	Acquiescing	Clinician placates to the instigator
	Willing support	Promoting	Clinician knowingly supports the behaviour