Table 2.

Key characteristics of integrated primary health care (adapted from Valentijn et al. [13])

Dimensions	Characteristics
Scope of care
Person-focused care	1. Centrality of client needs
Population based care	2. Centrality of population needs
Dimensions and level of system
Clinical integration (micro)	3. Case management
	4. Continuity
	5. Interaction between professional and client
	6. Individual multidisciplinary care plan
Service/Professional integration (meso)	7. Inter-professional education
	8. Agreements on interdisciplinary collaboration
	9. Value creation for the professional
Organisational integration (meso)	10. Inter-organisational governance
	11. Inter-organisational strategy
	12. Trust
System integration (macro)	13. Alignment of regulatory frameworks
	14. Environmental climate
Enablers of integration
Functional integration	15. Learning organisations
	16. Information management
	17. Regular feedback of performance indicators
Normative integration	18. Shared vision
	19. Reliable behaviour
	20. Visionary leadership
	21. Linking cultures