Table 2.
Web site quality score criteria
Domain | Item number | WHO GAVCS Attribute |
---|---|---|
1. Mission of site | 1 | Purpose of the website stated. |
2 | Intended audience defined. | |
3 | Site provides a mission statement. | |
4 | The content of the site matches statement. | |
2. Disclosure of ownership/source | 5 | Individual or organization name on every page? |
6 | Physical address on every page? | |
7 | Electronic address on every page? | |
8 | Qualifications/credentials of organization or individual site owner specified | |
9 | Type of organization made clear (e.g., government, non-profit, commercial) | |
10 | Organization or individual's affiliations and alliances and disclosure of any relationship that might influence the content of the site. | |
11 | Editorial Board, Advisory Board, or Board of Directors members listed with credentials. | |
3. Transparency of sponsorship | 12 | Disclosure of all sources of funding for organization/website (grants, sponsors, advertisers, fees, personal). |
13 | Disclosure of any relevant personal or financial associations that might be considered a potential conflict of interest. | |
14 | If advertising is a source of funding, this should be clearly stated | |
15 | A brief description of the owner's advertising policy is included. | |
16 | Content intended to promote or sell a product or service should be clearly distinguished from the educational and scientific content. | |
4. Accountability to Users | 17 | Multiple methods of contacting the owner of the site (e-mail address, electronic form, mail, phone, fax) must be available from the home page. |
18 | Multiple methods of contacting the owner of the site (e-mail address, electronic form, mail, phone, fax) must be easily accessible from other pages of the site. | |
19 | A site offering interactive exchanges (e.g., chat room, medical advice) provides information about the moderator or clinician's expertise and affiliations. | |
20 | A site offering interactive exchanges (e.g., chat room, medical advice) provides information about the moderator or clinician's source of compensation | |
21 | A site offering interactive exchanges (e.g., chat room, medical advice) provides a disclaimer that all posted information may not be accurate. | |
5. Quality of information | 22 | Authority of sources: Clear statement of source for all information, including 1author's name |
23 | Authority of sources: Clear statement on the sources of information, including Author's credentials and / or affiliations | |
24 | Authority of sources: Clear statement on the sources of information, including Author's financial disclosure or potential conflict of interest | |
25 | Description of any “seal of approval” or award the website has been granted. | |
26 | Attribution: All information supported by citations to source resources with hypertext links if available. | |
27 | The site should indicate whether information is based on scientific studies, expert consensus, professional opinion, or personal experience or opinion. | |
28 | Accuracy: The information presented should be based on objective, scientific research. | |
29 | The site should identify the evidence that supports a position including references to published studies and reference works. | |
30 | Currency: The date that content was first developed. | |
31 | The date of last update or modification should be clearly indicated on each piece. The date the whole site was updated or the copyright date is not adequate. | |
32 | Site does not contain out-dated information | |
33 | Review process: Statement of procedure used for selection of site content. | |
34 | Includes a guarantee of the independence of the editorial process. | |
35 | Includes the names and credentials of the Editorial Board. | |
36 | Standards of writing/editing: Writing on the site should be professional, with proper grammar, spelling, and composition. | |
37 | Completeness: Includes the comprehensiveness of a resource, including the breadth and depth of coverage. | |
6. Quantity of information | 38 | Includes the retrospective coverage (archived items). |
39 | Includes the balance of the information presented, such as admitting when an issue is controversial and including all reasonable sides in a fair way. | |
40 | Provision of links to other resources: Offers hypertext links to other resources. | |
41 | Indicate whether links to other sites are informational only or if such links imply endorsement. | |
42 | Any links are carefully selected and their content is accurate and credible. | |
43 | Any links are carefully selected and their content is current. |