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. 2016 Aug 1;34(1):27–33. doi: 10.1136/emermed-2015-204954

Table 3.

Predictors of patient satisfaction to emergency care in EQS-H domains

Clarity of information Relation with staff Overall
β (SE) t p Value β (SE) t p Value β (SE) t p Value
Gender (male=1) −4.49 (2.14) 2.10 0.037* −13.06 (1.64) 7.95 <0.001* −10.14 (1.64) 6.19 <0.001*
Waiting time (min) −0.05 (0.02) 2.60 0.010* −0.03 (0.02) 1.68 0.094 −0.03 (0.01) 2.18 0.032*
Improvement compared with admission 8.36 (1.48) 5.65 <0.001* 7.62 (1.09) 6.99 <0.001* 7.75 (1.13) 6.85 <0.001*
Constant 56.24 (3.92) 14.34 <0.001* 74.52 (6.97) 10.69 <0.001* 62.03 (3.00) 20.67 <0.001*

*Statistically significant.

EQS-H, Echelle de Qualité des Soins en Hospitalisation.