Table 2.
Adjusteda MCAHPS Mean Global Ratings of Care and Composite Measures, by Frequency of Advice to Quit, and Mean Differences
| Advised to Quit Always | Advised to Quit Usually, Sometimes, or Never | Mean Difference | p value | |
|---|---|---|---|---|
| Rating of care | 87.12 (0.06) | 83.88 (0.06) | 3.25 (0.42) | <.001 |
| Rating of physician | 92.05 (0.04) | 89.18 (0.04) | 2.86 (0.34) | <.001 |
| Rating of specialist | 90.89 (0.06) | 88.67 (0.06) | 2.22 (0.49) | <.001 |
| Rating of PDP | 87.28 (0.25) | 84.09 (0.25) | 3.19 (1.02) | .002 |
| Rating of health plan | 86.29 (0.05) | 84.02 (0.05) | 2.26 (0.43) | <.001 |
| Getting prescription drugs | 92.62 (0.24) | 89.80 (0.24) | 2.81 (1.11) | .011 |
| Getting information for drugs | 82.19 (1.43) | 78.59 (1.43) | 3.60 (2.41) | .135 |
| Getting needed care | 89.40 (0.06) | 85.87 (0.06) | 3.53 (0.52) | <.001 |
| Customer service | 80.12 (0.20) | 73.79 (0.20) | 6.33 (1.36) | <.001 |
| Getting care quickly | 73.61 (0.06) | 69.36 (0.06) | 4.25 (0.55) | <.001 |
| Physician communication | 92.27 (0.04) | 88.60 (0.04) | 3.67 (0.37) | <.001 |
| Care coordination | 89.48 (0.04) | 84.84 (0.04) | 4.64 (0.40) | <.001 |
Each column shows mean with standard error given in brackets.
a
Adjusted for age, education level, self‐rated general and mental health, proxy status, dually eligible for Medicaid, frequency of smoking, gender, race/ethnicity, state of residence, diagnosis with six chronic conditions (heart attack, angina, stroke, cancer, COPD and diabetes), living alone, and contract.