Table 4.

Primary care providers’ requests

	Calls from primary care providers (%) (n = 332 phone calls)
(F1) Requests for intervention or clinical advice (side effects or emergencies)	34
(F2) Requests for guidance, contact information of professionals, or for help to navigate through the pathway	11
(F3) Requests for intervention to solve various dysfunctions related to patient care	22
(F4) Requests for explanation concerning care protocols	15
(F5) Requests for transmission of medical information and data	18
Total	100