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. 2017 Jan 17;67(655):e148–e156. doi: 10.3399/bjgp17X688861
Topic (prompts, if necessary)

  • Can you describe your workload? (Volume, working hours, intensity)

  • Can you describe a typical working day/week?

  • How do you feel about your workload? (Manageability, sustainability, job satisfaction)

  • What contributes to your workload? (Patient care, other activities)

  • Do you think that your workload has changed over time? (When, why, how)

  • What are your thoughts about the content of consultations? (Complexity, duration, change over time, what makes consultations complex)

  • How is workload distributed across your practice?

  • What factors influence your workload?

  • How do you cope with your workload?

  • Do you/your practice have any strategies for dealing with the workload? (How effective do you think these strategies are?)

  • Do you have any ideas for other strategies for dealing with the workload?

  • Are you expecting workload to change in the future?

  • Is there anything else about GP workload that you’d like to mention?