Table 3. Mean scores, standard deviations, factor loadings and corrected item-total correlations of the 27 items in the factor structure and Cronbach’s alpha for the five factors.
| Nr. | Item | Mean | SD | F1 | F2 | F3 | F4 | F5 | CITC |
|---|---|---|---|---|---|---|---|---|---|
| Perceptions of management—Cronbach’s α = 0.86 | |||||||||
| 9 | Senior management of this office is doing a good job | 3.85 | .959 | .788 | .722 | ||||
| 10 | The management of this office supports my daily efforts | 3.74 | 1.04 | .748 | .647 | ||||
| 19 | Decision making in this office utilizes input from relevant personnel | 3.72 | .965 | .634 | .590 | ||||
| 5 | Medical errors are handled appropriately in this office | 4.25 | .841 | .614 | .605 | ||||
| 22 | This office deals constructively with problem personnel | 3.61 | .941 | .506 | .443 | .510 | |||
| 30 | Disagreements in this office are resolved appropriately (i.e. not who is right but what is best for the patient) | 3.85 | .917 | .534 | .609 | ||||
| 6 | This office does a good job of training new personnel | 4.13 | .882 | .589 | .586 | ||||
| 3 | Nurse input is well received in this office | 4.30 | .792 | .512 | .552 | ||||
| 26 | I am provided with adequate, timely information about events in the office that might affect my work | 3.97 | .892 | .427 | .512 | ||||
| Job satisfaction—Cronbach’s α = 0.81 | |||||||||
| 15 | This office is a good place to work | 4.34 | .845 | .795 | .752 | ||||
| 2 | I like my job | 4.43 | .809 | .841 | .621 | ||||
| 52r | I feel frustrated by my job | 4.44 | .852 | .599 | .435 | ||||
| 29 | I am proud to work at this office | 4.07 | .910 | .409 | .592 | .638 | |||
| 8 | Working in this office is like being part of a large family | 3.53 | 1.08 | .442 | .545 | .567 | |||
| Teamwork climate—Cronbach’s α = 0.77 | |||||||||
| 45 | Attending physicians/primary care providers in this office are doing a good job | 4.26 | .640 | .707 | .449 | ||||
| 35 | It is easy for personnel in this office to ask questions when there is something that they do not understand | 4.31 | .735 | .595 | .548 | ||||
| 38 | The physicians and nurses here work together as a well-coordinated team | 4.16 | .805 | .615 | .620 | ||||
| 34 | I have the support I need from other personnel to care for patients | 4.07 | .838 | .541 | .549 | ||||
| 42 | Trainees in my discipline are adequately supervised | 4.25 | .827 | .537 | .418 | ||||
| 50 | Important issues are well communicated at shift changes | 4.00 | .883 | .501 | .485 | ||||
| Safety climate—Cronbach’s α = 0.62 | |||||||||
| 37 | During emergencies, I can predict what other personnel are going to do next | 3.33 | .932 | .696 | .330 | ||||
| 20 | I am encouraged by my colleagues to report any patient safety concerns I may have | 3.71 | .982 | .593 | .422 | ||||
| 21 | The culture in this office makes it easy to learn from the errors of others | 3.91 | .894 | .485 | .451 | ||||
| 28 | I know the proper channels to direct questions regarding patient safety in this office | 3.93 | .990 | .468 | .408 | ||||
| Communication openness—Cronbach’s α = 0.49 | |||||||||
| 24r | In the office, it is difficult to speak up if I perceive a problem with patient care | 3.61 | 1.22 | .709 | .382 | ||||
| 12r | In this office, it is difficult to discuss errors | 3.71 | 1.13 | .662 | .311 | ||||
| 39r | I am frequently unable to express disagreement with staff physicians/intensivists in this office | 3.05 | 1.27 | .590 | .235 | ||||
Notes: Factor loadings >0.40 are shown.
Factor loadings in italics indicate that this was not the preferred option.
The letter ‘r’ in a code means that it concerns an item in negative wording, which was reverse coded.
No item correlated more strongly with other factors than with its own factor.
SD = Standard Deviation
CITC = Corrected Item-Total Correlation