Table 2.
Conditional means of responding to the different classes of aggression from patients or next of kin and workplace bullying.
| Factor (conditional means) | Latent classes and their size (%) | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Exposure to bullying behaviors | Aggression from patients or next of kin | |||||||||
| Never | Hardly | Rarely | Occasionally | Frequently | Never | Rarely | Occasionally | Monthly | Weekly | |
| 50% | 6% | 29% | 13% | 2% | 21% | 12% | 48% | 13% | 6% | |
| Exposure to bullying behaviors | ||||||||||
| (1) Someone withholding information which affects your performance | 1.2648 | 1.4072 | 1.6189 | 1.9585 | 2.5274 | 1.3367 | 1.4026 | 1.4935 | 1.6635 | 1.8668 |
| (2) Repeated reminders of your errors or mistakes | 1.0462 | 1.1164 | 1.2731 | 1.5803 | 2.2091 | 1.1250 | 1.1660 | 1.2211 | 1.2889 | 1.3651 |
| (3) Persistent criticism of your work or work-effort | 1.0051 | 1.0234 | 1.1025 | 1.3994 | 2.3578 | 1.0512 | 1.0798 | 1.1217 | 1.1780 | 1.2475 |
| (4) Spreading of gossip and rumors about you | 1.0022 | 1.0165 | 1.1145 | 1.5315 | 2.4398 | 1.0581 | 1.0931 | 1.1438 | 1.2113 | 1.2931 |
| (5) Having insulting or offensive remarks made about your person, attitudes, or your private life | 1.0031 | 1.0199 | 1.1173 | 1.4871 | 2.2548 | 1.0562 | 1.0886 | 1.1350 | 1.1960 | 1.2692 |
| (6) Being ignored or excluded | 1.0210 | 1.0579 | 1.1521 | 1.3625 | 1.7819 | 1.0685 | 1.0939 | 1.1284 | 1.1715 | 1.2205 |
| (7) Being ignored or facing a hostile reaction when you approach | 1.0101 | 1.0408 | 1.1540 | 1.4877 | 2.3371 | 1.0695 | 1.1040 | 1.1528 | 1.2163 | 1.2917 |
| (8) Practical jokes carried out by people you do not get along with | 1.0078 | 1.0328 | 1.1296 | 1.4245 | 2.1261 | 1.0586 | 1.0882 | 1.1302 | 1.1846 | 1.2492 |
| (9) Being shouted at or being the target of spontaneous anger | 1.0350 | 1.0924 | 1.2317 | 1.5273 | 2.0532 | 1.1048 | 1.1414 | 1.1908 | 1.2517 | 1.3201 |
| Aggression from patients or next of kin | ||||||||||
| (10) Difficult patients or next of kin | 2.1623 | 2.3269 | 2.5111 | 2.7189 | 2.9575 | 1.5260 | 1.9052 | 2.3203 | 3.3679 | 4.3380 |
| (11) Verbal assaults or spontaneous tantrums from patients or next of kin | 1.6811 | 1.8670 | 2.0693 | 2.2849 | 2.5109 | 1.000 | 1.0104 | 1.9193 | 3.0292 | 4.2279 |
| (12) Physical assaults or threats of such assaults from patients or next of kin | 1.2181 | 1.2941 | 1.3890 | 1.5043 | 1.6395 | 1.0107 | 1.0476 | 1.1997 | 1.7210 | 3.0227 |
Note. Exposure to bullying behaviors is measured by the Negative Acts Questionnaire (NAQ).