TABLE 6.
Descriptive data on restaurant manager and staff food allergy attitudesa
| Manager (N = 277) | Food worker (N = 211) | Server (N = 156) | ||||
|---|---|---|---|---|---|---|
| Statement | n | % | n | % | n | % |
| Servers should be knowledgeable about food allergies |
||||||
| Strongly agree | 173 | 62.5 | 137 | 64.9 | 113 | 72.4 |
| Agree | 97 | 35.0 | 74 | 35.1 | 43 | 27.6 |
| Unsure | 0 | 0 | 0 | 0 | 0 | 0 |
| Disagree | 7 | 2.5 | 0 | 0 | 0 | 0 |
| Strongly disagree | 0 | 0 | 0 | 0 | 0 | 0 |
| Kitchen staff should be knowl- edgeable about food allergies |
||||||
| Strongly agree | 194 | 70.0 | 147 | 69.7 | 125 | 80.1 |
| Agree | 82 | 29.6 | 63 | 29.8 | 31 | 19.9 |
| Unsure | 0 | 0 | 1 | 0.5 | 0 | 0 |
| Disagree | 1 | 0.4 | 0 | 0 | 0 | 0 |
| Strongly disagree | 0 | 0 | 0 | 0 | 0 | 0 |
| Restaurants should try to meet food allergic customers’ special requests |
||||||
| Strongly agree | 133 | 48.0 | 106 | 50.2 | 88 | 56.4 |
| Agree | 120 | 43.3 | 99 | 46.9 | 65 | 41.7 |
| Unsure | 7 | 2.6 | 0 | 0 | 2 | 1.3 |
| Disagree | 15 | 5.4 | 4 | 1.9 | 1 | 0.6 |
| Strongly disagree | 2 | 0.7 | 2 | 1.0 | 0 | 0 |
| This restaurant can easily meet food allergic customers’ special requests |
||||||
| Strongly agree | 113 | 40.8 | 82 | 38.9 | 74 | 47.5 |
| Agree | 129 | 46.6 | 114 | 54.0 | 71 | 45.5 |
| Unsure | 9 | 3.2 | 4 | 1.9 | 1 | 0.6 |
| Disagree | 26 | 9.4 | 10 | 4.7 | 10 | 6.4 |
| Strongly disagree | 0 | 0 | 1 | 0.5 | 0 | 0 |
| The staff in this restaurant know what to do if a customer has a bad food allergic reaction |
||||||
| Strongly agree | 66 | 23.8 | 51 | 24.2 | 36 | 23.1 |
| Agree | 130 | 46.9 | 106 | 50.2 | 82 | 52.6 |
| Unsure | 27 | 9.8 | 29 | 13.7 | 22 | 14.1 |
| Disagree | 49 | 17.7 | 25 | 11.9 | 16 | 10.2 |
| Strongly disagree | 5 | 1.8 | 0 | 0 | 0 | 0 |
a
Strongly disagree = 1; disagree = 2; unsure = 3; agree = 4; strongly agree = 5.