Table 2. Subscales and total scales of patient satisfaction as measured with SKIP-11.
| Subscale | Score | Mean | (SDa) | n | (%) |
|---|---|---|---|---|---|
| Distress relief | >16 | 17.5 | 1.72 | 87 | 85.3 |
| Rapport/confidence | >16 | 17.9 | 1.80 | 93 | 91.2 |
| Interaction outcome | >12 | 12.2 | 2.04 | 69 | 67.6 |
| SKIP-11 | >44 | 47.6 | 4.40 | 78 | 76.5 |
Notes.
- SKIP 11
- Skala Kepuasan Interaksi Perubatan
Standard deviation.