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. 2017 Feb 23;12(2):e0171774. doi: 10.1371/journal.pone.0171774

Table 1. Categorization of Internet bots according to the intended effect of their operations and the kind of activities they perform, including some familiar examples for each type.

Benevolent Malevolent
Collect information
  • Web crawlers

  • Bots used by researchers

  • Spam bots that collect e-mail addresses

  • Facebook bots that collect private information

Execute actions
  • Anti-vandalism bots on Wikipedia

  • Censoring and moderating bots on chats and forums

  • Auction-site bots

  • High-frequency trading algorithms

  • Gaming bots

  • DDoS attack bots

  • Viruses and worms

  • Clickfraud bots that increase views of online ads and YouTube videos

Generate content
  • Editing bots on Wikipedia

  • Twitter bots that create alerts or provide content aggregation

  • Spam bots that disseminate ads

  • Bot farms that write positive reviews and boost ratings on Apple App Store, YouTube, etc.

Emulate humans
  • Customer service bots

  • @DeepDrumpf and poet-writing bots on Twitter

  • AI bots, e.g. IBM’s Watson

  • Social bots involved in astroturfing on Twitter

  • Social bots on the cheater dating site Ashley Madison