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. 2017 Feb 13;19(2):e28. doi: 10.2196/jmir.6382

Table 1.

Barrier inventory.

Barrier type Income level 



Low Mid Total
Patient barriers

33

P1 Low formal education 4 0 4
P2 Technology illiteracy (uncomfortable with technology) 7 3 10
P3 Medication nonadherence 3 2 5
P4 Patients desire in-person contact with provider (perceived lack of confidence and comfort) 3 0 3
P5 Low perceived value or effectiveness 2 2 4
P6 Health illiteracy 4 1 5
P7 Other 1 1 2
Technology access barriers

21

T1 Patient does not have required technology 5 3 8
T2 Technology is cost prohibitive to the patient (not affordable) 4 1 5
T3 Limited internet access in the area 3 0 3
T4 Other 3 2 5
Design barriers

60

D1 Lack of customization to patient preferences and needs 5 3 8
D2 Lack of accuracy or reliability (patient or provider) 7 6 13
D3 Content not engaging or relevant 3 6 9
D4 Timing of patient-provider interactions 2 1 3
D5 Decisions of content and frequency of interventions 3 3 6
D6 Patients not incorporated into the design needs 3 0 3
D7 No analysis on impact with comorbidities 2 1 3
D8 Labor- and time-intensive for providers 4 2 6
D9 Other 4 5 9
Provider barriers

14

Pv1 Data accessibility to patient logs (access to patient logs) 2 1 3
Pv2 Low integration into provider work flow 3 1 4
Pv3 Other 3 4 7
System barriers

20

S1 Limitations on scalability 1 9 10
S2 Lack of program reimbursement by insurance 1 2 3
S3 High cost of intervention 1 2 3
S4 Other 3 1 4