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government organization in the United States.
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A classification of knowledge encounters: mode of information or experiential knowledge encounter (facets, descriptions and examples)
| Mode of encounter | Description | Examples from included studies |
|---|---|---|
| Using electronic technology | Through any form of electronic medium | Email contact with specialist, telephone hotline to specialist, medical websites |
| Not using electronic technology | Through non-electronic media or by being present in person | Conference, local audit, hand over, handbooks |
