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. 2017 Mar 15;7(3):e013515. doi: 10.1136/bmjopen-2016-013515

Table 6.

Associations between patient satisfaction and alignment of patient expectation and receipt of management strategies

  Satisfied with treatment Satisfied overall
n (%) n (%)
Antibiotics
 Expected and received 23 (100%) 23 (100%)
 Expected and not received 16 (59%) 24 (89%)
 Not expected and received 16 (100%) 16 (100%)
 Not expected and not received 46 (94%) 49 (100%)
 p Value <0.001* 0.032
Non-antibiotic medications
 Expected and received 35 (88%) 37 (93%)
 Expected and not received 18 (69%) 24 (92%)
 Not expected and received 7 (88%) 8 (100%)
 Not expected and not received 44 (96%) 46 (100%)
 p Value 0.019 0.183
Information
 Expected and received 59 (87%) 64 (94%)
 Expected and not received 2 (100%) 2 (100%)
 Not expected and received 17 (71%) 23 (96%)
 Not expected and not received 26 (100%) 26 (100%)
 p Value 0.006* 0.700
Reassurance
 Expected and received 49 (84%) 54 (93%)
 Expected and not received 4 (100%) 4 (100%)
 Not expected and received 23 (85%) 26 (96%)
 Not expected and not received 28 (84%) 31 (100%)
 p Value 0.776 0.426
Examination
 Expected and received 40 (91%) 43 (98%)
 Expected and not received 6 (75%) 8 (100%)
 Not expected and received 22 (85%) 24 (92%)
 Not expected and not received 36 (85%) 40 (95%)
 p Value 0.499 0.677

Following a Bonferroni correction, the adjusted significance level is p<0.01.

Owing to missing data from participants who chose not to complete all sections of the questionnaire, the number of participants does not always equal 120.

*Used to denote significant results.