Hospital, part 1 (2004/2005) |
Explorative survey |
30 SHO, 20 SH clearinghouses |
Participative development of criteria |
Hospital, part 2 (2004–2006) |
Model project, implementation study |
Two hospitals in Hamburg |
Testing and final formulation of eight criteria; two hospitals awarded ‘quality seal’ |
Hospital, part 3 (2008–2010) |
Model project, implementation study |
31 hospitals in NRW, 17 finishing the process |
Process pattern and guidelines for becoming self‐help friendly; 17 hospitals awarded distinction |
Public health service (2009–2011) |
Delphi method, interactive identification and approval of quality criteria |
16 public health departments |
10 quality criteria approved by workshop of public health doctors at their annual conference 2011 |
Ambulatory care (2009–2011) |
Model project, implementation study |
Nine practices, individual MDs from 8 specialties |
Six criteria approved and introduced into quality management manual for doctors in NRW |
Rehabilitation (2010–2013) |
Model project, implementation study prepared by focus group of 14 SHR |
Two rehabilitation hospitals |
Five criteria successfully tested; two hospitals awarded distinction; introduction in one national accreditation system planned |