Table 2.
Mean (SD) | |
---|---|
Baseline | |
Counselor effort | |
Initial counseling session | |
Minutes | 49.4 (13) |
Direct call cost ($) | 39.50 (10) |
Cost of othera counselor effort ($) | 25.25 (7) |
Total baseline counselor cost ($) | 64.75 (17) |
Other baseline costs ($) | |
Physician clinic endorsement | 5.03 |
Supplies | 35.09 |
Total baseline ($) | 104.87 (17) |
Follow-up | |
Counselor effort | |
Follow-up calls | |
Number | 13.4 (2) |
Minutes | 248.0 (89) |
Direct call cost ($) | 198.27 (71) |
Cost of othera counselor effort ($) | 126.77 (46) |
Total follow-up counselor cost ($) | 325.04 (117) |
Other follow-up costs ($) | |
Automated calls | |
Call service contract | 19.99 |
Recording of personalized physician message | 9.34 |
Total follow-up cost ($) | 354.37 (117) |
Total direct cost ($) | 459.24 (121) |
Total cost (including overhead) ($) | 695.82 (184) |
Call preparation (including chart review) and consultation with primary care providers as needed. SD=standard deviation.