Table 3.
Description of the six dimensions of patient-reported experience
Dimension | Mean scorea | SDb |
---|---|---|
Prompt access to care | 3.34 | 0.69 |
Person-centred response | 3.66 | 0.41 |
Quality of patient-professional communication | 3.65 | 0.56 |
Quality of the care environment | 3.72 | 0.37 |
Continuity of care | 3.75 | 0.01 |
Results of care | 3.60 | 0.55 |
aTheoretical score range: 1 to 4; higher scores indicate more positive perception of experience
bSD: Standard deviation