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. 2017 Mar 20;17:218. doi: 10.1186/s12913-017-2166-7

Table 3.

Description of the six dimensions of patient-reported experience

Dimension Mean scorea SDb
Prompt access to care 3.34 0.69
Person-centred response 3.66 0.41
Quality of patient-professional communication 3.65 0.56
Quality of the care environment 3.72 0.37
Continuity of care 3.75 0.01
Results of care 3.60 0.55

aTheoretical score range: 1 to 4; higher scores indicate more positive perception of experience

bSD: Standard deviation