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. Author manuscript; available in PMC: 2017 Mar 22.
Published in final edited form as: Trans Assoc Comput Linguist. 2016;4:463–476.

Table 2.

Frequencies and success rates for the nine most common conversation issues (NA: Not available). On average, more and less successful counselors face the same distribution of issues.

NA Depressed Relationship Self harm Family Suicide Stress Anxiety Other
Success rate 0.556 0.612 0.659 0.672 0.711 0.573 0.696 0.671 0.537
Frequency 0.200 0.200 0.089 0.074 0.071 0.063 0.041 0.039 0.035
Frequency with more
successful counselors
0.203 0.199 0.089 0.067 0.072 0.061 0.048 0.042 0.030
Frequency with less
successful counselors
0.223 0.208 0.087 0.070 0.067 0.056 0.030 0.032 0.028