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. 2017 Mar 1;12(1):31–36. doi: 10.1177/1477750916682618

Table 3.

Consequences of having been involved in a complaint to the health authorities.

The health authority’s conclusions were reasonable – the 63 who were given formal warnings. 78
The complaint has led me to be more thorough regarding documentation. 62
I have become more thorough with information to patients and next of kin. 44
The complaint has made me a more thorough doctor. 31
The complaint has made me a more fearful doctor. 25
I run more tests/send more referrals now than I did before. 17
The complaint has had a negative influence on my private life. 14
The complaint has made it more difficult to work as a doctor. 12
The Norwegian Medical Association should have supported me more. 12
I have a less trusting relationship to patients/next of kin. 11
I have needed professional help after the complaint. 4

All the values are given in percent.