Table 5.
Patients with satisfied or very satisfied perceptions of their infusion, by site of care
| Characteristic, n (%) | A: Rheumatology office (n=154) | B: Gastroenterology office (n=102) | C: Hospital outpatient department (n=111) | D: Infusion therapy provider (n=25) |
|---|---|---|---|---|
| Staff expertise | 144 (93.5)c | 96 (94.1)c | 95 (85.6)a,b,d | 24 (96.0)c |
| Staff interaction | 144 (93.5)c | 95 (93.1)c | 91 (82.0)a,b | 22 (88.0) |
| Handling of insurance coverage and paperwork | 140 (90.9)c | 90 (88.2) | 93 (83.8)a | 21 (84.0) |
| Convenience of scheduling | 124 (80.5)d | 84 (82.4)d | 97 (87.4) | 24 (96.0)a,b |
| Presence of free parkinge | 132 (85.7)b,c | 78 (76.5)a | 73 (65.8)a | 21 (84.0) |
| Accessibility of parkinge | 126 (81.8)c | 77 (75.5) | 72 (64.9)a,d | 22 (88.0)c |
| Waiting time | 120 (77.9)b,c | 91 (89.2)a,c | 60 (54.1)a,b,d | 19 (76.0)c |
| Easy to reach | 99 (64.3) | 68 (66.7) | 77 (69.4) | 16 (64.0) |
| Convenience of location | 95 (61.7) | 62 (60.8) | 66 (59.5) | 15 (60.0) |
Notes:
a–d
P<0.05 compared with the group with the listed column letter.
e
The number of valid respondents for this characteristic was 151 for rheumatology office and 109 for hospital outpatient department.