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. 2016 Mar 22;3:2333393616637764. doi: 10.1177/2333393616637764

Table 1.

Table of Results.

Major Themes Minor Themes
Barriers to communication • Frustration with call light
• Barriers to care
Formal tools for communication • Visual aids
• Interpreter services
• Interpreter phone
• Google Translate
Gestures and charades • Non-verbal communication
• Complex conversations
Reliance on family • Family as interpreters
• Preference for family
• Concerns with using family as interpreters
Creating a better call light system • Improving communication
• Efficiency
Acceptability of Eloquence™ • Positive response
• Timeliness
• Impact on patients with LEP

Note. LEP = limited English proficiency.