Table 6.

Aspects rated very important by the majority of patients and the corresponding patient experience assessment scores

Top 11 values	% Who ranked as “very important”	% Positive patient experience rating
The doctor listens attentively	68.8	92.5
I understand clearly what the doctor explains	67.1	88.4
The doctor gives me instructions on what to do when things go wrong	64.7	-
The doctor is polite	63.9	94.8
The doctor does not give me the feeling to be under time pressure	59.4	83.4
The doctor knows important information about my medical history and health issues	57.9	80.4
The practice is close to where I live or work	57.8	81.5
The doctor treats me as a person and not as a medical problem	57.8	-
I feel able to cope better with my health problem after the visit	57.1	86.3
The doctor understand me	56.7	-
That the doctor takes me seriously	54.7	-