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. 2017 Apr 10;32(Suppl 2):83–808. doi: 10.1007/s11606-017-4028-8
Theme 1 BH Skills Awareness Theme 2 Interpersonal Communication Skills Awareness
No shared appointment or face-to-face meeting “I learned about the severity of my patient’s Post-traumatic Stress Disorder, which he had only mentioned to me briefly, and I got more information about his coping resources.” N No residents in this group reported this major theme “With BHI, patients have additional support and tend to be more compliant.” N
Met face-to-face, no shared appointment “I learned about ethical issues, physician obligations, and reporting requirements to law-enforcement.” Y “I learned about community resources available for IV drug addicts.” N “I learned to have a stronger communication with my patient’s family.” N “I learned different ways of addressing medication problems with the patient and how to approach her about her chronic pain.” Y “I developed more understanding of the impact of social stressors on health” N “The alternate perspective on disease often provides the key to treatment adherence” N
Shared appointment, no outside face-to-face meeting “I learned about quick interventions for my patient in a single visit.” Y “I learned different ways to presents medical information in ways that patients understand.” Y “It is helpful to have a neutral party and to coordinate the message that the patient receives.” Y
Shared appointment and face-to-face meeting “I learned how to address some of the most common issues--opioid dependence and depression.” Y “I learned various weight loss support groups and strategies for patients” Y “I learned to ask what other concerns patient has- if there is a part that is missing from what the patient is telling me- that can help for therapeutic relationship.” Y “The BHC gave conversational advice in steering the interview.” Y “I can delegate this aspect of care to the IBHC to free up time for me to deal with this patient’s complex medical conditions” N “I learned that behavioral health issues are complex and require special management considerations.” Y