Table 6.

Attitudes of subgroups arranged according to the least (subgroup 1) to most likely (subgroup 5) to adopt health technologies and patient portal.

Subgroup	Original focus group					Attitudes toward adoption of technology for health care engagement		Attitudes toward adoption of the portal
	YPHLa	YPLLb	NPHLc	NPLLd
Subgroup 1 n=4	2			2	Don’t think the benefits are worth the hassle or risk		I don’t want to feel pushed into anything
Subgroup 2 n=6		1	5		Satisfied as things are		Will only adopt if required
Subgroup 3 n=4	2		1	1	Technology is the way of the future, but too difficult to learn new things		Somebody needs to help me
Subgroup 4 n=6	2	2	1	1	Comfortable with technology, but prefer to talk to a person for personal health-related issues		Sees general convenience of the portal for simple tasks and medical history
Subgroup 5 n=2	1	1			Thrilled with technology for information and communication with no reservations.		Appreciates current features and excited about new possibilities

^aYPHL=yes portal, high literacy.

^bYPLL=yes portal, low literacy.

^cNPHL=no portal, high literacy.

^dNPLL=no portal, low literacy.