Table 1.

Examples of interview guide questions for key informant interviews

Examples of general questions for VOLAGs, CBOs, and PCCs*

• What groups of people are served by [insert organization]?

• Could you briefly summarize the services that [insert organization] provides for refugees?

• How much training do staff members at [insert organization] receive on health topics?

• Does [insert organization] provide any group/individual education programs for refugees? Do any of the programs address health issues? If so, please describe these programs.

• Does [insert organization] use educational materials to provide information to refugees? If so, what kind of materials?

• What do you think are the most important health issues for recently resettled refugees? (Probe about health issues if not mentioned.)

• When do you think disease prevention should be discussed with refugees? (Probe about cervical cancer screening specifically.)

• Would [insert organization] be willing to participate in a program that focused on cervical cancer screening education for recently resettled refugee women?

Examples of specific questions for providers from PCCs

• Can you briefly summarize the health care services that [insert clinic] provides for refugees?

• Does [insert clinic] provide any health care services specifically for recently resettled refugees? Could you tell me about them?

• What types of staff are involved in patient care for refugees at [insert clinic]?

^*VOLAG = volunteer resettlement agency; CBO = community based organization; PCC = primary care clinic