Table 2.

Reasons for self-referral to higher levels of health care (N = 210)

Reasons for self-referral	N (%)
Quality of Services	75 (35.7)
Qualification/Competence of Staff	74 (35.2)
Reputation of Hospital	71 (33.8)
Location of the hospital	70 (33.3)
Availability of drugs	68 (32.4)
The hospital is under my HMO	67 (31.9)
Past experience with the hospital	67 (31.9)
Affordability of Services	65 (30.9)
Attitude/Friendliness of Staff	65 (30.9)
Proximity to where I live	61 (29.1)
Time spent on queue	49 (23.3)