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. Author manuscript; available in PMC: 2021 Sep 1.
Published in final edited form as: J Patient Saf. 2020 Sep;16(3):187–193. doi: 10.1097/PTS.0000000000000336

Table 1.

HSOPSC Dimensions, Definitions, Number of Items per Dimension, and Response Scale

Patient Safety Culture Dimension Definition: The extent to which... Number of Survey Items Response Scale
Communication openness Staff will freely speak up if they see something that may negatively affect patient care, and feel free to question those with more authority 3 1-5
Agree-Disagree
Feedback about error Staff are informed about errors that happen, given feedback about changes put into place based on event reports, and discuss ways to prevent errors 3 1-5
Never-Always
Nonpunitive response to error Staff feel that their mistakes are not held against them, and mistakes are not kept in their personnel file 3 1-5
Agree-Disagree
Organizational learning Mistakes have led to positive changes and changes are evaluated for their effectiveness 3 1-5
Agree-Disagree
Staffing There are enough staff to handle the workload and work hours are appropriate to provide the best care for patients 4 1-5
Agree-Disagree
Manager expectations for safety Supervisors/managers consider staff suggestions for improving patient safety, praise staff for following patient safety procedures, and do not overlook patient safety problems 4 1-5
Agree-Disagree
Teamwork within units Staff support one another, treat each other with respect, and work together as a team 4 1-5
Agree-Disagree

Handoffs and transitions Important patient care information is transferred across hospital units and during shift changes 4 1-5
Agree-Disagree
Management support for safety Hospital management provides a work climate that promotes patient safety and shows that patient safety is a top priority 3 1-5
Agree-Disagree
Teamwork across units Hospital units cooperate and coordinate with one another to provide the best care for patients 4 1-5
Agree-Disagree