Table 1.

Summary of relevant dispensing steps [43,44].

STEPS	ACTION
Accept and cross-check	Crosscheck prescription details Prescriber details Patient details Confirm items to be dispensed
Review	Script validity/Legality Meets legal requirement (e.g., date, signature/stamp, etc.)
	Safety and appropriateness Appropriate indication Safe dosing Contraindications
	Check patients’ dispensing history New or changed treatment Duplication Possible drug–drug interactions Compliance issues Misuse/abuse (both intended and unintended) Patient factors - Age - Allergies - Other health conditions, including pregnancy
Prepare and check products	Product selection Appropriate drug Brand Strength Formulation Quantity
	Label and assemble dispensed products Name of patient Generic name of dispensed drug Strength of the drug Dosage instruction in symbols or words as may be appropriate Duration of treatment Date of dispensing The name of the institution where the drug was dispensed Organize counselling aids
Supply and counsel	Supply prescription to patient/carer: re-check Correct patient? Correct medicines? Documentation present? Unusual storage/discard requirements? Patient/carer understands directions? Clarify patient/carer issues Obtain patient/carer signature for supply