Table 3.
Satisfaction of performance and importance with the order of every question in system function part (order 1: most important or satisfied, 12: least important or satisfied).
| Question | Satisfaction of performance, mean (SD) |
Order | Importance, mean (SD) |
Order | Quadrant | Chuchiming Indexb |
| F1. Personal EMRa platform have detailed operating instructions | 3.42 (0.92) | 12 | 4.19 (0.78) | 7 | Ⅱ | 0.71 |
| F2. Personal EMR platform lets patients integrate existing paper-based medical history | 3.66 (0.83) | 10 | 4.15 (0.73) | 9 | Ⅲ | 0.11 |
| F3. Personal EMR platform lets patients access their own PHR from other hospitals to avoid duplication of examinations, tests, and medication | 3.89 (0.89) | 4 | 4.38 (0.69) | 1 | Ⅰ | 3.00 |
| F4. Personal EMR platform lets patients integrate their own PHR data and provide continuous numerical statistics | 3.72 (0.88) | 8 | 4.20 (0.74) | 6 | Ⅱ | 0.33 |
| F5. Personal EMR platform allow doctors to add more details on the medical records | 3.77 (0.92) | 7 | 4.22 (0.77) | 5 | Ⅰ | 0.40 |
| F6. Personal EMR platform lets patients maintain and keep complete personal “health record” (such as disease history, medication history, and blood pressure) | 3.93 (0.88) | 3 | 4.31 (0.72) | 3 | Ⅰ | 0.00 |
| F7. Personal EMR platform lets patients maintain and keep complete personal “health examination record” (such as blood test and urine test reports) | 3.95 (0.86) | 1 | 4.26 (0.72) | 4 | Ⅰ | −0.75 |
| F8. Personal EMR platform lets patients maintain and keep complete personal “medical image” (such as X-ray and MRI) | 3.87 (0.86) | 5 | 4.19 (0.76) | 7 | Ⅰ | −0.29 |
| F9. Personal EMR platform lets patients maintain and keep complete personal “endoscopic image” | 3.80 (0.89) | 6 | 4.14 (0.78) | 10 | Ⅳ | −0.40 |
| F10. Personal EMR platform lets patients maintain and keep complete personal medical record (such as diagnosis and prescriptions) | 3.95 (0.86) | 1 | 4.34 (0.73) | 2 | Ⅰ | −0.50 |
| F11. Personal EMR platform lets patients share their PHR with family (friends) to enable them understand their health condition | 3.53 (1.01) | 11 | 3.74 (1.02) | 12 | Ⅲ | −0.08 |
| F12. Personal EMR platform lets patients share their medical records with another physician as a reference when diagnosis is carried out | 3.72 (0.91) | 8 | 4.08 (0.84) | 11 | Ⅲ | −0.27 |
aEMR: electronic medical record.
bindex developed by Dr Chuchiming. In this study, Chuchiming index>0 indicates items need concerted improvement (perceiving targets), Chuchiming index<0 indicates resources can be drawn from items (shifting resources), Chuchiming index=0 indicates items can fit people’s expectation (balancing items).