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. 2017 May 16;12(5):e0177688. doi: 10.1371/journal.pone.0177688

Table 4. Representative quotes from participants illustrating key response subthemes developed from the secondary analysis of telephone interview data.

Subtheme Example quote
A1-1 Change in knowledge You know, I learnt a bit about myself, it’s a good reminder of everything, what you should do, what you shouldn’t do, what to eat, what not to eat. [Participant 3]
A1-2 Facilitator as expert I think facilitating the comments of people, making people feel comfortable to discuss anything that they are having a problem with… she was the oil in the whole thing she made it happen quite effortlessly. [Participant 1]
A1-3 Diet and behaviours; exercise and exercise knowledge I am trying to eat healthy, trying to not have too much carbohydrate, and certainly try and cut down on the sugars wherever possible. I’m on a stationary bike, which I’m working on getting more and more on, but it’s very hard to get into exercise. [Participant 4]
A1-4 Confidence and diabetes control I’ve really kept on, really just how I have been before actually going on the program, and I think like anything it just makes you more aware. [Participant 10]
A2-1 Time since diagnosis A couple of people were knowledgeable, where they’d been doing it for a very long time, … a lot of it was probably old hat to them, and you know when you’ve been doing it more than ten years or longer… when someone raised a question, they were able to speak with experience and say well I’ve had that, I’ve been doing this for years and years, and this is the best way. There are certain things that [the group facilitator] wouldn’t have known probably. [Participant 9]
A2-2 Peer as expert But I think that one particular fellow helped, I learnt more I would say off him than I did any of the others around me…. Some of them actually surprised me that, you know like one of the fellows there had been diabetic for a while, and knew next to nothing, I don’t think he even knew how to handle his needle properly. [Participant 11]
A2-3 Self-monitoring of blood glucose testing improved I didn’t test before the program. I am testing now. I take one first thing in the morning, and then I try and take one two hours after breakfast. [Participant 4]
B1-1 Normalisation So it was an environment among people who all probably had similar experiences, and that was quite good. I didn’t feel, like for example, should you tell other people who are non-diabetic or don’t know about it, they just think, oh yeah, have a look at other people, you look healthy, what’s wrong with you, you are a whinger, you know that is really the problem… you don’t want to go somewhere and say oh no I am a diabetic and I feel so bad. [Participant 8]
B1-2 Altruism I thought… someone’s calling for volunteer type things to do with diabetes and I read it, . and then I thought about it, … and I thought well I should ring and just see if I’m the type of person they’re looking for. [Participant 9]
B1-3 Facilitator support [The facilitator] was just a delight, the way she ran it, the way she handled it, made it very easy to want to go back to the next week, you know rather than saying this is a bit of a bore I’ll give it a miss… We realised she was making a super effort… and it made it worthwhile to go. [Participant 1]
B1-4 Comparison with others Well I think some of them were just, I could have been one of them, but are totally out of it, they have no idea about diet, … in fact I’m terribly worried about one or two of them, I’m sure they didn’t even do what I was hoping they’d do. I think it helped because I was not alone as being a total idiot. [Participant 2]
B1-5 Peer support So it was all fairly simple, and very relaxed, because everybody could talk, everybody could say their thing, and everybody’s input to me was important. [Participant 7]
B1-6 Social aspect Well, I found going there every Thursday, it was great, it was good companionship… the people were happy, I was looking forward to going, it was something to do, you know, of a Thursday, and I sort of missed it for a couple of Thursdays but it’s okay now. [Participant 7]
B1-7 Reassurance I was aware that I had to do some exercise, so I was already in progress of doing the exercise. So, but it, you know, it just rubber-stamps it that that’s what I’ve got to continue doing. [Participant 1]
B1-8 Group discussions The main thing was I listened to others. I hadn’t spoken to anyone else really with it, since I got it, to know how other people think. [Participant 9]
B1-9 Additional contact time I could have found other things that could have been talked about. Ah, you could probably say maybe 10 [sessions], depending on the sort of period of time, and of course it depends on people’s circumstances, what they’ve got to do. [Participant 10]
C1-1 Extrinsic
 C1-1-1 Motivated by others It was motivating actually, really motivating, because it made me realise that if he’s on injections and he keeps as well as he does, and he wasn’t real young… and as fit as what he is, it most certainly was motivating that you can you know do that yourself. [Participant 11]
C2-1 Intrinsic
 C2-1-1 Interest Because I would like to go ahead and… keep my health problems under control as I did so far for the past seven years actually. And I did that mainly, well I tried to at least, mainly with diet, my exercise approach is not too successful, I could do much more there, but I think it’s a good fresh up. [Participant 8]
 C2-1-2 Seeking knowledge I said well, I’ll give it a go to get more information and to learn a bit more what’s going on. [Participant 7]
 C2-1-3 Motivation for self-management Basically, because I have diabetes, and if I can learn something more about it, or about what I can do for myself, then I’ve gained. [Participant 12]
C3-1 Amotivation
 C3-1-1 Lack of responsibility To be quite truthful, I still don’t think about my diet, I have to pull myself up, you know like… I went for morning tea the other day, … I sat down, I had… sandwiches I had cakes, you name it, and then said to the girl I was with, I’m going to have problems tonight, it’s going to be my own fault, and I wasn’t even thinking the sugar. [Participant 11]