No reaction |
No response either with silence or otherwise acting as though the request was not heard |
24.1 (26) |
21.3 (53) |
Hard no |
Refuses with no explanation or told to return item |
22.2 (24) |
15.7 (39) |
Yes |
Agrees to purchase, including nonverbal (nods) |
13.9 (15) |
22.5 (56) |
Explanation |
Nonconfrontational explanation, with or without no. Refuses, but suggests the item might be purchased at another time |
16.7 (18) |
12.4 (31) |
Select |
Open: From a general product category (e.g., “What chips do you want?”); Closed: From a finite number of options provided by parent (e.g., “Do you want plain or barbeque chips?”) |
11.1 (12) |
14.5 (36) |
Other |
Does not fit previously defined categories |
8.3 (9) |
9.2 (23) |
Wait |
Stalls, either to manage requests or because occupied |
2.8 (3) |
1.2 (3) |
Suggests other |
Includes suggesting different size or quantity within product category. Excludes: Same product, but different brand |
0.1 (1) |
3.2 (8) |