TABLE 3.

Summary of performance of the 159 laboratories across 12 sections of the WHO AFRO SLIPTA checklist.

Section	Quality System Essential	Median (%)	25th–75th Interquartile Range	Mean (%)	95% CI
Section 1	Documents and Records	56	52–68	59	56–61
Section 2	Management Reviews	53	41–71	54	50–57
Section 3	Organization and Personnel	70	60–80	72	70–74
Section 4	Client Management and Customer Service	88	75–100	82	80–85
Section 5	Equipment	73	63–80	71	69–73
Section 6	Internal Audit	20	20–60	42	37–47
Section 7	Purchasing and Inventory	80	70–90	77	74–79
Section 8	Process Control and Internal and External Quality Assessment	70	61–79	69	67–72
Section 9	Information Management	83	72–94	80	78–83
Section 10	Corrective Action	42	33–58	44	41–48
Section 11	Occurrence/Incident Management and Process Improvement	58	33–92	57	52–62
Section 12	Facilities and Safety	86	74–91	83	81–85
Final percentage score		70	62–77	69	67–71

Source: World Health Organization¹⁵

WHO AFRO, World Health Organization Regional Office for Africa; SLIPTA, Stepwise Laboratory (Quality) Improvement Process Towards Accreditation; CI, confidence interval.