Table 3.

Physician and Patient Views on Accuracy of or Trust in Physician Rating Website Content

			Strongly or somewhat agree
			N (%)	[95% CI]
Physician*	Independent website	The numerical ratings about me on public websites accurately reflect the quality of care that I provide.	123 (36)	[31–41]
		The open-ended comments about me on public websites accurately reflect the quality of care that I provide.	102 (36)	[30–42]
	Health system patient experience data	The numerical ratings from patient experience surveys accurately reflect the quality of care that I provide.	104 (53)	[46–60]
		The open-ended comments from patient experience surveys accurately reflect the quality of care that I provide.	136 (62)	[55–68]
Patient	Independent website†	I trust the reviews that I read online about doctors.	107 (57)	[49–64]
	Health system patient experience data	I would trust the reviews about doctors from standardized patient surveys if they were posted on the hospital website where the doctor works.	212 (45)	[41–50]

*Among physicians reporting having viewed such ratings and comments

†Among patients reporting having read individual physician ratings on independent websites such as Healthgrades.com