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. Author manuscript; available in PMC: 2017 May 25.
Published in final edited form as: J Am Board Fam Med. 2017 Mar-Apr;30(2):161–169. doi: 10.3122/jabfm.2017.02.160229

Table 3.

An explanation of five notable “talk types” derived from patient-clinician conversations recorded during annual wellness visit.

Annual Wellness Visit Talk Type Talk Type Definition Examples from Annual Wellness Visit Recordings
Change talk Verbalization of the intent of or strategies for changing health behavior (by patient or clinician) Patient: “Do you think it would be healthier if I switched from cigarettes to vaping?
Clinician: “Well, vaping still carries health risks, but it may be a step for you in the right direction…
Goal setting talk Discussion of specific (short or long-term) goals for changing behavior (by patient or clinician) Clinician: “So, what I am hearing is that you could increase your sleep time by about an hour, so you could sleep at least 6 and a half hours every night? Could you start maybe next week?
Patient: “Yes, I think I could do that...
Education talk Providing more in-depth patient education (e.g., explaining mechanisms) Clinician: “Physical activity has been shown to improve steadiness and balance by strengthening our muscles and helping us better feel our movements as we walk. This can also help prevent falls.
Advice talk Providing specific and focused suggestions or recommendations (w/o further explanation) Clinician: “I encourage you to do the things we have discussed and you said you would do, so we can get your blood sugar under control. I am afraid that if we can’t get your sugar under control, you may have to go on insulin.
Prescriptive talk Clinicians simply tell patients what to do without much discussion or explanation Clinician: “You really need to see the nutritionist! When we are finished, I am going to go ahead and put in a referral.
Clinician: “Your pneumonia shot is due today; I will ask the nurse to give you the shot before you leave.