Table 2.

Categories of service provision improvements

Type of change	Similar findings in the literature
Infrastructure improvement	CARE’s CSC facilitated infrastructure improvements in health facilities in four countries studied. Community and the government contributed (Wild and Harris 2011)
Reduced drug stock outs	Reduced drug stock outs in multiple countries (Wild and Harris 2011; Bjorkman, de Walque and Svensson 2014; Ho, Labrecque, Batonon, Salsi and Ratnayake 2015)
Hiring new staff and transferring unpopular staff	Wild and Harris (2011)
Improved staff adherence to policy	Bjorkman, de Walque, Svensson 2014; Joshi 2010; Papp, Gogoi and Campbell 2013