Table A.

Semi-Structured Interview/Focus Group Guide: 1-Month (Family Members and Staff)

Introduction Thank you so much for participating in our evaluation of Memory Matters (MM). To follow-up on your participation, I would like to ask some open-ended questions. My objective in this interview is to determine why MM benefited you and the person/persons with memory loss or not.

Opening Question 1Just to get us started, I’d like each of you to tell me a little bit more about the person with memory loss/persons with memory loss you care for. How did your first find out about her/his memory problems/How did you get involved in providing memory care? Probes: When did you first start providing help to the person with memory loss because of her/his dementia? What are things like now?

Introductory Question 2Why did you decide to enroll in this project and (have persons with memory loss) use the MM?

Benefits 3What were some of the benefits of the MM to you? Why? 4What were some of the benefits of the MM to the person with memory loss? Why? 5Why do you think MM helped you? Why not? 6Why do you think MM helped the person/persons with memory loss? Why not?

Harm and drawbacks

7Do you believe that MM resulted in any negative outcomes for you or the person/persons with memory loss? Which ones? Why do you think this happened?

MM components and outcomes

8I’d like you to describe how the MM influenced the following for you or the person with memory loss, and why: 8aYour feelings of stress or burnout related to caring for the person/persons with memory loss; 9bThe quality of interactions with the person/persons with memory loss; 9cThe overall social engagement by the person/persons with memory loss after using MM.

Ending Question

9Thank you for helping us learn more about your experiences with MM. Is there anything else that you would like to share with me?