Table 7.

Essentials for successful implementation of “Feel the ViBe.”

General essentialsa	Community manager characteristicsb
Unrestricted access to the Internet for community managers	Computer and Internet skills
Unrestricted access to the internet for participants	Trained in giving Web-based support and help
Safety protocols to handle the variety of problems and participants	Trained in assessing safety during Web-based communication
24/7 availability in case of emergency (ICE) from pool of community managers	Flexible and able to adapt quickly in time, nature, and language of help provided
Colleagues to discuss participants’ situation	-

^aCommunity managers were asked to name elements essential for FtV.

^bCommunity managers were asked to identify personal characteristics of community managers essential for FtV.