Table 1.

Cronbach’s Alpha for reliability

No	Field	No. Items	Cronbach’s Alpha
1	Patient attitude	6	0.75
2	Accessibility of radiological service	5	0.732
3	Courtesy of radiological service	5	0.6
4	Quality of radiological service	5	0.705
5	Good communication with service provider	6	0.72
6	Good communication with desk worker	5	0.81
7	Physical environment	6	0.67
8	Privacy technique	4	0.57
	Overall	42	0.92